Our customers
Our customers are companies that perform installation, maintenance, and repair work using their own technicians, contractors, or subcontractors. Such companies include, for example, telecom operators and their contractors, energy and construction companies, as well as other high-technology companies. Below is a list of some of our customers.
Read our Success Story
Success Story - Elisa
Elisa and Rossum: 20 years of revolutionary cooperation in network construction.
Read more about how Elisa and Rossum, through their collaboration, have created agile and solution-oriented operational methods and prepared for future networks, where workforce logistics, network dynamism, and customer satisfaction are even more important.
Success Story - Helen
Success Story - Telia
Telia’s and Rossum’s collaboration has produced efficiency and effortlessness while also promoting environmental sustainability.
Read how Telia and Rossum have jointly solved the problem of unnecessary work. The result is a service that saves time, reduces manual labor, and supports more sustainable operating methods.
Success Story - Eliittikatot
Eliittikatot has been using the Rossum Works system since 2011. Works is an enterprise resource planning (ERP) system created by Rossum Oy for companies in fields such as renovation.
First, the salespeople adopted the pricing system. At the beginning of 2012, site management and installers were brought into the system. Currently, the system is used by all Eliittikatot employees.
Success Story - Savunpoistokumppani
SPK Ratkaisut Oy, known to its customers as Savunpoistokumppani, specializes in the service, maintenance, and renovation of smoke extraction systems. The company’s main office is located in Lahti, and it serves customers widely across the Southern Finland region – covering both small and large properties. Savunpoistokumppanit has used the Rossum Works system since the company was founded.
Our customers' comments
“Toolkit enables even better information exchange between Telia and its installation partners”
“The starting point for Toolkit is that we aim to use it to make the work of contractors in the field easier.”
“Collaboration with Rossum has been easy and straightforward, and our needs have been taken seriously.”
“We needed a system to manage the chaos, and the solution was found in the Rossum Works system.”
“Rossum has proven to be an agile and flexible partner.”
“Rossum has proven to be a flexible partner that knows how to look at situations through Elisa’s eyes and propose solutions.”
“Since implementing the system, we have been able to automate and eliminate many unnecessary work stages, and instead use the time saved for sales work.”
“It is a virtual toolbox that is always initialized for a specific job. At the same time, we can provide the contractor with the documentation and the specific working methods through which Elisa wants the tasks to be carried out.”
“To us, enterprise resource planning is more than just a system – it is the foundation of our daily operations and a vital part of our customer promise.”
asiakaspalvelu@rossum.fi
Rossum Oy
Niemenkatu 73,
15210 Lahti, Finland
Y-tunnus 0978238-7
rossum.fi
