Customer engagement made easy
Rossum Engage gives you new ways to make your customers happier, to improve brand engagement, to increase sales, and to find new business opportunities
Rossum Engage is a set of brand engagement tools that let you ensure your brand is supported and correctly represented by contractor personnel in the field. With a single mobile interface, Rossum Engage helps them evaluate customer satisfaction, offer additional services, and identify new sales opportunities for your brand. You can provide them with everything from feedback questionnaires and satisfaction surveys to details about sales offers and additional services. And you can see the results in real-time.
Provide better service
Ensure your brand is represented correctly in the field
Create sales opportunities and offer additional services
HOW IT WORKS
With Rossum Engage, your publish brand engagement tools in the Rossum supply chain management system for use by your contractors’ personnel. Then, when the personnel are on site, they use Rossum Engage to access these tools on their mobile devices, through one convenient interface. This means they can talk to end customers while they’re in the field, ask the right questions, offer the right services, and update customer information instantly.