Customer engagement made easy

Rossum Engage gives you new ways to make your customers happier, to improve brand engagement, to increase sales, and to find new business opportunities

Rossum Engage is a set of brand engagement tools that let you ensure your brand is supported and correctly represented by contractor personnel in the field. With a single mobile interface, Rossum Engage helps them evaluate customer satisfaction, offer additional services, and identify new sales opportunities for your brand. You can provide them with everything from feedback questionnaires and satisfaction surveys to details about sales offers and additional services. And you can see the results in real-time.

KEY BENEFITS

Provide better service

Ensure your brand is represented correctly in the field

Create sales opportunities and offer additional services

HOW IT WORKS

With Rossum Engage, your publish brand engagement tools in the Rossum supply chain management system for use by your contractors’ personnel. Then, when the personnel are on site, they use Rossum Engage to access these tools on their mobile devices, through one convenient interface. This means they can talk to end customers while they’re in the field, ask the right questions, offer the right services, and update customer information instantly.

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ROSSUM ENGAGE FOR YOUR COMPANY

Rossum Engage puts the brand engagement tools you need in one place, making it easy for your contractors’ personnel to provide a better customer experience in the field.

  • Provide all brand engagement tools in a single mobile interface
  • Improve customer service as a part of the installation experience
  • Get instant feedback to improve customer satisfaction
  • Identify additional customer needs to increase sales
  • Ensure your contractors’ personnel support your brand

+358 50 534 0109

customerservice@rossum.fi

Rossum Oy, Jussilankatu 6, 15680, Lahti, Finland

Business ID 0978238-7

rossum.fi

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